Downloading to Kindle devices Troubleshooting Kindle-format downloads Be sure your Kindle is registered. Be sure you've followed all the steps from OverDrive's help site. Be sure your device can support Kindle format. If you have an Android or iOS device, there is probably a Kindle app for your device that you can install so you can read your book. Here are some things you can do: You can install the OverDrive app for Kindle on compatible Kindle Fires and read the book in the app.
You can use OverDrive Read to read the title online. You can use the Libby app on a compatible non-Kindle device to read. You can return the book so you can check it out again and download it in Kindle format. Related Topics. Related Topics Technology Troubleshooting eResources.
Toggle action bar FAQ Actions. Print Tweet Share on Facebook Was this helpful? The EPUB ebook is available to download directly from this screen. You are now ready to read your ebook!
Like this: Like Loading How are the Large Print titles arranged? JC permalink. Robert Jefferson Stiles permalink. Plastic Bertrand permalink. Leave a Reply Cancel reply Enter your comment here Fill in your details below or click an icon to log in:. Email required Address never made public. Name required. Need Internet? We might be able to help! Learn more at: rplmn. Try again later.
Flickr Photos. Paid Member. Join Date: Nov We've setup a Ecwid store to sell and deliver eBooks. Silver account Store URL: lifeonashoestringinbeverlyhills.
Placing order and receiving email with download links work just as expected. Everything works fine when accessing the download links from a computer, however, when we attempt to open the download link from our mail client on an Android phone, the download is always unsuccessful. In the use case above, we should simply be able to click the Ecwid download link from the Android phone, and we should be able to open up the PDF eBook. Any ideas on what is going wrong?
We can PM the actual links and our storeid if needed. Join Date: Dec I always thought Android browser couldn't handle secure downloads. No response from Ecwid team? Eugene Rimmer. Join Date: Jan I have to note this is the first complaint of such kind. There surely was a number of clients buying and downloading the e-goods on Android from Ecwid stores, it is generally a usual HTTP file download operation implemented to comply with major web standards in Ecwid.
So there shouldn't be any obstacles from Ecwid side to download the files. There may be many reasons why you cannot download the file on an Android device: 1 You are trying to download a file on the expired link. The egoods are distributed with unique per order download links, and Silver plan subscribers can limit the lifetime of the links on their Ecwid store. If you have protected your download links this way and then hit an already expired link, it will not allow you to get the file - which is how the protection really supposed to work.
Since the e-goods are distributed with unique per purchase URLs, the buyer is supposed to download each file; purchased files are not attached to the order notification email. The email client you use may not support downloading the files on the links in the messages at all or may not have such permissions - this depends on the exact setup of your Android device.
Any of the above reasons or with a variation of them may have caused a download issue for you. As a workaround and a test, I would suggest to try to place a order for an egoods product, copy the link from your email on an Android and visit it with a mobile browser to be able to download a file. Most probably it will succeed getting the file.
Eugene, Not sure you completely read the original post, but: 1. Download links are not expired. As mentioned earlier, the download links work fine from a computer. Viewing the emails with download links via two different Android email clients, the downloads are unsuccessful. Expiration is not the issue. This is not the case either, because as mentioned initially, we can download other PDF files without any problems from the same mail client. What we did was take the Ecwid email that had the download links, forwarded it back to us and added another PDF download link.
In the same email, we could download the PDF from the link we added, but the Ecwid link download failed. We've tested this too many times for it to be a network problem. Work around: We did that originally as well, and again, and again. We copied the Ecwid download link from the email, went to the browser on Android, and put the download link in the address bar.
The download still fails. What else could be the cause?
0コメント